RETURN POLICY
Last updated July 29, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition.
RETURN PROCESS
To return an item, please email customer service at contact@juniowear.com informing them of your return. Once this is done, place the item securely in its original packaging then mail your return to the following address:
Junio
Attn: Returns
Calle Bruc 129
ENT-2
Barcelona, Barcelona 08037
Spain
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Items that are on sale
● Items that have been worn
● Items that were purchased more than 30 days ago
For defective or damaged products, please contact us at the contact details below to arrange a store credit or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: